The organizational perils of live blogging

by Michael VanDervort on August 3, 2010 · 27 comments

Shish Kabob (2)
Image by LincolnStein via Flickr

Illinois SHRM leaders pushing the envelope

I am getting ready to start day two of the Illinois SHRM State Conference and Exposition.   The organization was kind enough to invite me to attend as part of their initial blogging team.  You can check out some of the presentation slide decks here if you like.   The leadership here have done a great job putting together a very nice program, especially since they were forced to relocate their entire program to a new venue in only three months,  after finding out that the original location of the conference had been double booked, and Illinois SHRM was the group on the loosing end.  Nice job all around by John Jorgenson and his team.

One of the  new things on the agenda here at #ILSHRM are the efforts of the state leadership to provide more information and exposure to social media.   They have a social media director for the state chapter in Dave Ryan.   They brought in Curtis Midkiff, the social media director for SHRM National.   They sponsored the blog team that I am a part of, and they had at least two concurrent session on social media.  This is all part of an effort to raise the knowledge level of their members by providing information and exposure to various facets of social media.

Role of a conference social media/ blog team

There are a number of reasons to have a blogging team or social media squad on-site at a conference.  These can include:

  1. extending the conference experience to those unable to attend.
  2. providing an opportunity to interact with professionals using social media on a regular basis
  3. publicizing the event and its content before, during and after the event
  4. a sort of celebrity entertainment factor
  5. education and exposure

There was a major collision of all these yesterday here at the conference.  I’m not going to rehash the entire dialogue from yesterday afternoon, but it elicited a flurry of discussion and some criticism on twitter about the tone of some of the tweets coming out of a social media session  yesterday afternoon.   You can check it out for yourself in the Twub link for #ILSHRM, and make your own assessment.

There are some lessons to be learned from this event, including these:

  • The organization sponsoring a social media squad takes some risk, including the possibility of generating controversy from time to time.
  • The members of the social media team have a purpose, which primarily is the education of conference attendees and the external audience of twitter followers and blog readers.
  • The level and quality of presentations on social media, and all topics at a conference is going to vary.  It is appropriate to comment on this, but the tone should generally be professional.
  • A certain amount of levity and criticism, even “snarkyness” is to be expected from time to time. It is a part of the entertainment factor of this whole deal.

Here’s the bottom line.  The Illinois SHRM Conference had a great first day at their 2010 show, and while they may have had a couple of rough spots, they got their money’s worth out of day one at the conference, including some great exposure for their leadership efforts on the HR/Social Media space.  I’m getting ready to head down for the start of day 2!

Will you join me?

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November 28, 2010 at 8:54 am

{ 26 comments… read them below or add one }

1 MikeVanDervort August 3, 2010 at 12:51 pm

[New Post at The Human Race Horses] The organizational perils of live blogging http://www.thehumanracehorses.com/2010/0...

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2 Jessica Miller-Merrell
Twitter:
August 3, 2010 at 10:05 am

Mike,

This is a fantastic blog post about social media as everyone learns how to navigate and use the tools for business purposes. While I am not at the conference, I am relying on the twitter stream and blog posts to keep me informed.

Thank you for talking about this openly, honestly, and candidly. The IL SHRM is doing a fantastic job from what I can see.

Jessica

@Blogging4jobs

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3 Michael VanDervort
Twitter:
August 3, 2010 at 12:45 pm

@Jessica – this has been a good event, with excellent strides forward on HR Social Media. Always happy to engage in open honest dialogue about that topic!

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4 Michael VanDervort August 3, 2010 at 12:51 pm

[New Post at The Human Race Horses] The organizational perils of live blogging http://bit.ly/dBbwnQ

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5 Michael VanDervort August 3, 2010 at 12:53 pm

@luckypenny @frannyO a quick discussion on The organizational perils of live blogging http://bit.ly/dBbwnQ #hr #shem #ilshrm10 #hrfl10

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6 Michael VanDervort August 3, 2010 at 12:53 pm

on HRH: The organizational perils of live blogging http://goo.gl/fb/AddH3 #shrm #blog #business #daveryan #education

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7 Joni Thomas Doolin August 3, 2010 at 1:02 pm

Really good recap and advice RT @MikeVanDervort The organizational perils of live blogging http://bit.ly/cyDUDG

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8 Chris Fleek August 3, 2010 at 1:21 pm

RT @MikeVanDervort: [New Post at The Human Race Horses] The organizational perils of live blogging http://bit.ly/dBbwnQ

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9 Charee Klimek August 3, 2010 at 1:29 pm

RT @MikeVanDervort The organizational perils of live blogging: http://bit.ly/cyDUDG | EXCELLENT #ILSHRM10

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10 Sharlyn Lauby
Twitter:
August 3, 2010 at 1:37 pm

Mike – If what you say is true, then councils/chapters and conference organizers need to take a long, hard look at the bloggers they invite to get involved with their event. As someone who has planned many conferences, I wouldn’t intentionally pay for someone to participate with the expectation that they plan to outright trash a speaker or the event on social media.

As you well know, a lot of volunteer time and resources goes into planning SHRM conferences. I don’t believe volunteers agree to do the work so someone can add snarky remarks for entertainment value.

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11 Michael VanDervort
Twitter:
August 3, 2010 at 2:06 pm

Sharlyn. My main point is NOT meant to say that people should just tolerate snarky comments for the sake of being snarky. I AM saying that that experiencing a little bit of it every now and then at an event that has external outreach should not be a huge surprise. Controversy is part of what drives some dialogue, and certainly draws attention to the twitter stream. My preference would be that social panels should be respectful and honest in equal measure. This does not mean the honesty should be brutal. Thanks for sharing your POV!

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12 Sarah White
Twitter:
August 4, 2010 at 10:42 am

Sharlyn, I\’d love to talk with you further in NYC on this at BlogHer and if you get the chance – check out my full response on Lance\’s post to give you a real perspective on the event. No one came into that conference with a \”plan to outright trash a speaker\” or the event. The coverage and overall event was extremely positive and after going through my tweetstream – I stand behind pretty much everything. 1 tweet was immediately removed because I missed 3 letters that made the context VERY different and 1 tweet I offered to remove because while truthful, was a bit snarky \”If this is my competition, I should become a social media expert. I\’d be rich. Like Scrooge McDuck\” I have been on the planning side of a conference as well and fully understand what a huge undertaking it is. In addition to the bloggers, what about speakers who get up & misrepresent facts and their topic, change their session from what is was supposed to be, refuse to allow audience members to ask questions and don\’t provide value for them to actually take home – All while referring to themselves as experts more than 14 times while a there is a steady flow of attendees walking out of the room. Please take the time to look at my response to lances post – I put my comments and what was said out there. The conference organizers, leadership team and number of the people who were actually there have actually apologized to us for this firestorm that erupted towards us, have asked us back next year to both cover & speak at the event and for a few of us to do some additional work with the state chapter throughout the year. They were EXTREMELY happy with us being there and a few have offered to refer us to other chapters to cover their event as well.

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13 Michael VanDervort
Twitter:
August 4, 2010 at 3:11 pm

Thanks for the comments,Sarah.

I think has been blown way out of proportion. I did a quick look at some of the archived tweet streams that are around from old events like #SHRM09, #SHRM10, and others, and there are almost always some comments shared that could be characterized as being a bit out of bounds.

I think if there is anything to be learned from all this discussion, it is the Spiderman rule: “With awesome power comes awesome responisibility”.

For me, this means that in future, when I live blog, I will try to keep in mind that there are multitude of perspectives, including speaker, audience in the room, and audience outside the room, and that I am/will be potentially communicating with them all at some point in the process. I will be trying to do so in a civil fashion, but without absolutue guarantees.

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14 Jessica Merrell August 3, 2010 at 2:03 pm

RT @MikeVanDervort The organizational perils of live blogging http://bit.ly/cyDUDG #shrm #ilshrm10

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15 Franny Oxford August 3, 2010 at 3:10 pm

http://bit.ly/dBbwnQ @MikeVanDervort has a quick summary of the various roles livebloggers play at conferences and how they can conflict.

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16 Mark Stelzner August 3, 2010 at 5:44 pm

RT @MikeVanDervort The organizational perils of live blogging http://bit.ly/cyDUDG #ILSHRM10

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17 MikeVanDervort August 4, 2010 at 12:08 am

RT @miri_orgchange: A great post on the “perils” of live blogging from his experiences thus far at #ILSHRM http://www.thehumanracehorses.com/2010/0... < thnx Miri!

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18 miri_orgchange August 4, 2010 at 4:49 pm

@MikeVanDervort sure thing Mike! I thought it was a great post

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19 Michael VanDervort August 3, 2010 at 9:26 pm

A partial response to the "controversy" from #ILSHRM10: The organizational perils of live blogging http://bit.ly/cyDUDG #ILSHRM10

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20 William Tincup August 3, 2010 at 9:33 pm

RT @MikeVanDervort: The organizational perils of live blogging http://bit.ly/dBbwnQ

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21 Miri McDonald August 3, 2010 at 9:40 pm

A great post by @MikeVanDervort on the "perils" of live blogging from his experiences thus far at #ILSHRM http://bit.ly/cyDUDG

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22 Omowale Casselle August 3, 2010 at 9:41 pm

RT @williamtincup: RT @MikeVanDervort: The organizational perils of live blogging http://bit.ly/dBbwnQ

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23 Michael VanDervort August 4, 2010 at 12:08 am

RT @miri_orgchange: A great post on the "perils" of live blogging from his experiences thus far at #ILSHRM http://bit.ly/cyDUDG < thnx Miri!

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24 Joshua Keenan August 4, 2010 at 5:07 pm

#READ: The Perils Of Organizational Live Blogging http://bit.ly/dBbwnQ

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25 Michael VanDervort August 4, 2010 at 6:58 pm

The organizational perils of live blogging http://bit.ly/dBbwnQ including relevant comments!

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26 ILSHRM August 5, 2010 at 12:21 pm

RT @MikeVanDervort: The organizational perils of live blogging http://bit.ly/dBbwnQ

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