From the daily archives:

Wednesday, July 7, 2010

The “Delta customer service responds via Twitter” post

July 7, 2010

Image via Wikipedia Thanks for doing the right thing, Delta! I wrote a post the other day about my worst travel experience of all time, which took place while flying home via Delta Air Lines from the SHRM Global Conference.   I won’t bore you by repeating the details.  It was annoying and inconvenient, and I [...]

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